Booking your Alpine Roads tour
A place on an Alpine Roads tour is secured once we have received your booking details and the required payment. We will confirm your booking by email once this is complete.
Deposit and payments
A deposit of 20% of the tour price (minimum £500 per person) is required at the time of booking.
The remaining balance is due no later than 9 weeks (63 days) before the tour start date.
If you book within 9 weeks of the tour start date, full payment is required at the time of booking.
These payment deadlines are necessary because we commit to hotels and suppliers in advance, and many of these costs become non-refundable as the tour date approaches.
If payment is not received on time
If the balance is not paid by the due date, we will contact you promptly. If payment is not received shortly after this, we may treat the booking as cancelled by you so that we can cancel hotel rooms within supplier deadlines and avoid further charges.
Cancellation by you
If you need to cancel your booking, please notify us in writing by email. The date we receive your email is the effective cancellation date.
Because our tours involve advance commitments with hotels and suppliers, cancellation charges apply as follows (per person):
Where possible, if we are able to re-sell your place or recover costs from suppliers after you cancel, we will refund any amount recovered, less administration fees and unrecoverable costs.
Changes and transfers
You may request to transfer your booking to another rider, subject to suitability requirements and availability. We will always try to help, and you will only be charged any direct costs incurred.
If one person in a shared room cancels, the remaining guest may be required to pay a single-occupancy supplement. We will always explain this before confirming any change.
Cancellation or changes by Alpine Roads
In the unlikely event that we cancel a tour, you will be offered a full refund or the option to transfer to an alternative date or tour, where available.
Some tours require a minimum number of riders to operate. If a tour is at risk of not meeting minimum numbers, we will communicate openly and as early as possible.
Extraordinary circumstances
Where applicable under UK Package Travel Regulations, you may have the right to cancel without charge if unavoidable and extraordinary circumstances at or near the destination significantly affect the performance of the tour. Each situation is assessed on its individual facts.
Travel insurance
We strongly recommend comprehensive travel insurance that covers motorcycle touring, medical expenses, and cancellation. If you cancel for personal reasons, insurance is usually the best way to recover costs.
Questions
If you have any questions about booking, payments, or cancellation, please contact us before booking. We are always happy to talk things through.
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Alpine Roads Motorcycle Tours is an independent motorcycle touring company based in the UK
In partnership with Ducati Bournemouth